Remapping Disclaimer
ECU / TCU / CPC Remapping Disclaimer — Pure Tuning Ltd
Important Information
It is important to remember that vehicle components can fail when standard just like they can do when remapped. Remapping will often show up weak points in your setup as you are now asking it to work harder than it is used to. You must look after the engine, regular servicing with good oil & parts, good quality fuel and mechanical sympathy all help keep your engine running well. If your car needs mechanical attention, get this work done before considering a remap.
Pure Tuning Ltd or our Tuning Technicians do not cover the liability or warranty of any mechanical or electrical parts including the following but not limited to: turbos, injectors, clutches, engines, gearboxes, DPF, EGR and boost leaks (boost pipes) as these have a serviceable lifespan and the remap places bigger demands on these parts, which may cause issues if they are not in good health.
Stage 1 remaps are within the recommended tolerances of your vehicle's engine & hardware parts, but we do not accept any liability for the engine and parts to be within their expected tolerances should part failure occur after the remap.
Pre-Service Diagnostics
Our technicians will carry out a diagnostic test on every vehicle before carrying out any remapping, to find any potential fault codes coming from the vehicle's ECU/TCU/CPC. If any faults are found from the diagnostic test, then the customer will be informed and from there it would be the decision of you (the customer) to decide whether to proceed with the remapping or consider fixing any problems first.
Our technicians will also ask each individual customer if their vehicle is in good overall health, and to tell us in advance of anything that may be of concern to them prior to the remap. Our technicians may also test drive the vehicle in question before any remapping takes place (with the customer's permission) or ask the customer to take them on a test drive to ensure the vehicle is running as it should be, and to identify any potential issues. This is all included within the price for the remapping service.
Third-Party Hardware
If the hardware and modifications were carried out elsewhere and it was brought to us for software (remapping) only, then we will not guarantee how well it can perform nor would we be liable if any of these components fail as we did not supply or fit the upgrades. If any of these components have not been fitted correctly, we will re-fit or replace if need be at an additional cost once we have the client's approval.
The Customer Must
- •Accept that all power/torque gains from your ECU/TCU/CPC remap are approximate as performance is lost over time and components perform differently depending on age and manufacturing issues.
- •Accept that the fuel efficiency of your vehicle after a remap depends on a number of factors including but not limited to: outside temperature, driving style, tyre pressures, mileage, the weight carried by the vehicle and regular and correct service maintenance of your vehicle.
- •Know that Pure Tuning Ltd or its technicians are not liable for costs associated to fix either past, present or pending faults found relating to your vehicle during its diagnostic check either before or after you have your vehicle remapped.
- •Accept it is your responsibility to inform your insurance company of your car's modifications and remap.
- •Accept we will not test the car above the legal speed limit on public roads and therefore are unable to confirm any performance related times.
- •Know that remapping can void all warranties with the vehicle manufacturer.
- •Accept and acknowledge that any emissions bypass control software such as DECAT, DPF, GPF, EGR delete is to only be used for off road use due to tax, environmental reasons and MOT regulations. The customer also agrees to have the vehicle towed or trailered away with modifications which are not road legal and for track/motorsport/off road or show purposes only. By installing these products and/or services, you understand and agree that as performance products and/or services, individual results may vary depending on make, model, age, engine health and usage. Pure Tuning Ltd shall in no way be held responsible nor liable for any of the results, claimed or otherwise, that may or may not come from the product or service. You also agree that the original vehicle manufacturer makes its own determinations regarding the effects of add-on products and/or services to its warranties. Pure Tuning Ltd shall in no way be held responsible nor liable for anything pertaining to or resulting from the original vehicle manufacturer's warranty and/or terms of use.
- •Accept and acknowledge that all de-cat/cat-less downpipes are not for road use. All non-EC marked sports cats for post March 2001 registered vehicles are not for road use. Accept that you will need to recover/trailer away your vehicle from our premises if it is fitted with such parts.
- •Accept that we won't be liable for any electrical or mechanical faults that occur prior to remapping or after remapping or repairs during our test drives.
- •We may ask you to have your vehicle diagnosed by a third-party mechanic to independently verify any issues and if this is the case, these additional fees will not be covered by ourselves. But we ask that you contact us first before paying other companies to check the vehicle over.
- •If your car is diagnosed as “faulty” we can remove the remap for you. We can re-install the remap for you once fixed, however we may charge for this depending on how much time is required to re-install the remap. In most cases we are happy to provide this service at no extra charge.
- •We won't accept any liability for any bills or loss of earnings. Any costs related to the issue should be run by us first and we must be given the opportunity to fix any issues prior to any other persons or companies working on the vehicle. Failure to do this will result in us refusing to pay any costs incurred.
Refunds
We will only give refunds / part refunds subject to the following conditions being met.
- •If you return the vehicle to us because it has developed a fault after the remapping process and the fault is not directly related to the actual remapping work that we have carried out, you will not be entitled to a full refund. Instead we'll happily return your car back to stock, but no refund will be issued.
Pure Tuning Ltd offer a limited warranty, to the original purchaser of the remap, that the file we provide isn't over tuned. Proof (receipt) and date of the original purchase will be required before any warranty requests are processed. Warranties are non-transferable between cars or owners.
We always work at a professional high standard to ensure you are happy with our work. If you are unhappy, we are more than happy where possible to look at the issue with you and come to a solution to ensure you are happy with our service.